Online support
MTC offers complete support for your eCommerce store (such as Magento, WP Ecommerce, Shopify etc) and other web enabled platforms. Our services include dedicated Magento support professionals and tasks including:
> Product data handling (stocks, images, description, pricing)
> Upsell/cross sell items
> Promotions, coupons, discounts (setting up, timeframe, reporting, turning on/off, special banners, ads)
> Specific order terms
> Bundle products or custom options with dependent pricing
> Order status upkeep (setting up different order statuses; pending, processing, shipped etc)
> Contact us, Support ticketing and chat support. Phone support can be made available as well (8-16 hrs, additional charges apply)
> Contacting and sending out newsletters etc. to subscribed users
> Newsletter editions
> Facebook, Twitter, Instagram posts