How to Get Support

When sending a support request, please describe the issue in as much detail as possible, including screenshots. Also please provide FTP and backend access details if you think we may need it for issue resolution.

1. Use our Support Tracking System
Check the Knowledgebase first
Submit a ticket
3. Call us by phone
Available from 10 a.m. till 7 p.m. GMT -5
+1 (212) 913-9157

Frequently Asked Questions

Q: Are your modules compatible with the latest Magento version?
A: Yes, all our modules are compatible with the latest Magento 1.9+ Version.
Q: How can I install your extension?
A: From your magento admin panel navigate to System > Magento Connect > Magento Connect Manager. You will redirected to connect manager, enter your credentials and after that connect manager will list down your installed extensions and also you are provided two ways to install extension:
Install New Extensions: If you have extension key paste it here in text field and trigger install button to install extension.
Direct Package File Upload: Download any build package file, browse from your computer and trigger upload button to install extension.
Q: Can I customize your module after installation?
A: Yes, you can. All our extensions are 100% open source.

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